Forwarding Portal
A Forwarding Portal in VoIP is a user-facing web interface that allows users or admins to configure call forwarding rules and preferences. It acts as a control center where incoming VoIP calls can be redirected to:
- Another VoIP number.
- A landline.
- A mobile number.
- A voicemail.
- A call group or queue.
- An external system (e.g., CRM integration).
- Call filters by caller ID, area code, or contact group.
- Send voicemail to email with audio attachment.
Call Forwarding Management
Smart Routing, Total Control
Take full control of where and how your calls are routed. Easily set up call forwarding to any number, device, or voicemail based on your availability, preferences, or business needs. Whether you're in the office, working remotely, or on the move, never miss an important call again.
Schedule & Rules
Choose between simultaneous or sequential ringing and create filters based on caller ID or priority. Keep your communication efficient and tailored to your business hours.
Custom Greetings & Prompts
Set messages during forwarding or rerouting. Keep receiving calls even during outages or when your main device is unavailable.
Advantage
A Forwarding Portal adds flexibility to VoIP systems, letting users control call routing, apply failover options, and stay connected anytime.
✅ Calls are routed efficiently to the right person or
department, reducing wait times.
✅ Automatically forward calls during after-hours to
another number or voicemail.
✅ Users or admins can update forwarding settings
without contacting support.
✅ Helps sales, support, and field teams stay
connected and responsive.